The following were featured in the Visible Weekly — our weekly newsletter. We search the web for the best tips to help founders move forward, then deliver them to thousands of inboxes every week. Subscribe here.
Customer Service is Free
Seth Godin, business author, makes the case why you should view customer service as a profit center, not a cost center. Read more
How to Keep the Startup Spirit as You Scale
Des Traynor, Founder of Intercom, offers advice to help your company remain a “startup” as you grow. Read more
Strategies and Tactics for Increasing Conversion
Lenny Rachitsky, formerly of Airbnb, shares 2 places to focus on when trying to turn your website traffic into customers. Read more