What SaaS Companies are Saying About Communication
Our friends at Baremetrics are putting together quotes, resources, and tips for SaaS companies as they handle the current circumstances. They are covering everything from performance and growth estimates to handling stressed out employees and teammates.
Communication is on the front of mind for many companies as they deal with the stresses of coronavirus combined with teams being distributed. If you’ve been struggling to communicate with your team, check out the thread below.
Be sure to give the Baremetrics Twitter a follow as they continue to share tips to navigate uncertainty.
On picking the right medium when working from home:
2. Choose your medium
"Define channels for communication – email is not the best for everything. Use a project management tool to keep tabs of everything and everyone. Don't track your team with webcams. Track the progress of the task instead."
– Ka Kei Ho, Founder @getkapa99
— Baremetrics (@Baremetrics) March 25, 2020
The Water Cooler:
3. The water cooler
"Encourage 'watercooler' talk and photo sharing. No topic is too trivial! We want to stay in touch every day and have everyday conversation (and not only talk about #COVID19)"
– Larissa Murillo, Marketing Manager @mktgoo
— Baremetrics (@Baremetrics) March 25, 2020
On best practices for using Zoom and communicating over camera:
5. Don't lose your routine
"Stay in contact as much as you can. @SlackHQ, @zoom_us, whatever channels work for you. But keep your weekly cadence of team meetings and keep lines of communications as open as you can."
– @LeahHutcheon, CEO @appointedd
— Baremetrics (@Baremetrics) March 25, 2020
There is no such thing as too much communication:
10. Overcommunicate
"There is no such thing as too much communication. @SlackHQ and @zoom_us have essentially turned into our office. If something can’t be solved quickly in Slack, it is probably time to jump on Zoom."
– Matt Preuss, Marketer @VisibleVC
— Baremetrics (@Baremetrics) March 25, 2020